Shipping Policy

Shipping and handling charges are calculated by the total cost of order.

Shipping is through the United State Postal Service (USPS) within the continental United States. Shipments normally arrive in four days or less. Expedited shipping is available with added cost.

Most orders are processed and shipped the same day of receipt. Orders received after business hours, weekends, or on holidays are shipped the following business day.

Shipments Outside the Continental United States

Shipments to Alaska, Hawaii, Canada, Guam, Puerto Rico, APO and FPO - add an additional $25 for standard delivery. 

Foreign Shipments

Please add 75% to the prices shown in the brochure to cover international postage and export documentation expenses. Sorry, no shipments to Mexico or South and Central America. All foreign shipments will be sent surface rate. If AirMail is desired, please call Punta Clara for current rates.

 Our Guarantee Policy

We guarantee our products to be freshly made and shipped to reach their destination to our customers' satisfaction. If, for any reason, you are dissatisfied with an order, a full refund will be sent if the order is returned to us within 30 days of shipment. We reserve the right to make substitutions of equal or greater value when necessary. We cannot be responsible for non-delivery of orders or late delivery when we have been given incorrect or incomplete addresses or through the fault of USPS.  Should you have a question, inquiry, or complaint, please do not hesitate to write or call us at 251-928-8477.